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Video Teleconference Technician (SCA 13110) in Rock Island, IL at NOK-KaiHonua

Date Posted: 7/2/2018

Job Snapshot

Job Description

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor’s Degree in Computer Science, Information Technology, or related discipline
  • 8+ years of experience performing systems administration functions
  • 6+ years of Windows System Administration; 3+ years of SCCM experience
  • Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M and BBP 05-PR-M-0002
  • Secret Clearance

Knowledge

  • Demonstrated experience with Microsoft Server (2012 R2 preferred), Active Directory, Hyper-V SCVMM (2012), SQL Database (2014 preferred)
  • In-depth knowledge of High-Availability computing and networking (load balancing, TCP/IP, DHCP, DNS)
  • Hands-on experience installing, troubleshooting and publishing applications using XenApp technologies
  • Customer service skills, and experience fielding and troubleshooting customer questions and issues
  • Extensive experience supporting messaging and Unified Communications/media systems such as: phone conference systems, VTC systems, UC interfaces, live and delayed streaming video, and digital signage technologies across multiple site
  • Experience with Video Teleconference (VTC) and Unified Communications (UC) technologies
  • Experience with media/VTC/UC vendors and technologies such as Polycom, Microsoft Lync (Skype for Business), VBrick, Sonus, Cisco, Ectocryp, Acano, etc.
  • Proficient in handling the most complex of technical development concepts, latest software tools and technologies, strong database concepts and designing techniques.
  • Familiarity with Microsoft Active Directory/GPO integration with SCCM
  • Experience developing custom ad hoc SQL queries for SCCM data analysis
  • Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
  • Experience in troubleshooting, software development processes and ability to understand and implement client requirements.
  • IT staffing and management

Abilities

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals

Security Clearance

Position Requires a Secret Clearance

 

Job Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Associates Degree in Computer Science, Information Technology, or related discipline
  • 1+ years of experience performing VTC systems administration functions
  • Must possess and maintain an IT III level certification IAW AR 25-2
  • Secret Clearance

Knowledge

  • Demonstrated knowledge of VTC technology and equipment and coordinating VTC type meetings across multiple sites.
  • Customer service skills, and experience fielding and troubleshooting customer questions and issues
  • Experience supporting communications/media systems such as: phone conference systems, VTC systems, UC interfaces, live and delayed streaming video, and digital signage technologies
  • Experience with Video Teleconference (VTC) and Unified Communications (UC) technologies
  • Experience with media/VTC/UC vendors and technologies such as Polycom, Microsoft Lync (Skype for Business), VBrick, Sonus, Cisco, Ectocryp, Acano, etc.
  • Familiarity with Microsoft Active Directory/GPO integration with SCCM
  • Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
  • Experience in troubleshooting, software development processes and ability to understand and implement client requirements.

Abilities

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals

Security Clearance

Position Requires a Secret Clearance