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System Center Configuration Manager in Honolulu, HI at NOK-KaiHonua

Date Posted: 5/15/2018

Job Snapshot

Job Description

Location:  Honolulu, HI


Job Summary

KaiHonua, LLC is looking for a System Center Configuration Manager to troubleshoot issues related to Infrastructure and train additional team members on the current processes and procedures. Serve as an administrator and demonstrate the ability independently support Tripler Army Medical Center. 



Must be able to perform the following:

  • Troubleshoot and fix issues related to primary site servers, secondary site servers, and SCCM clients.
  • Ensure patches are made to all Enterprise Service Centers (ESCs) and Operating Locations (OLs)
  • Serve as central point of contact for coordination and deliver of patch support service requirements.
  • Work with on-site team to review client requirements and conduct trend analysis.
  • Deploy standard software packaging and patch deployment methodologies.
  • Provide technical advice and assistance on the design, implementation and operation of systems.
  • Provide weekly and monthly reports on related activities.
  • Other duties as required



Headquartered in Hawaii, KaiHonua, LLC is a SBA Certified NHO 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions.  KaiHonua, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."


Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills/Qualifications: Requirements Analysis, Strategic Planning, Self-Motivated and Self-Monitoring, Exceptional Oral and Written Communications, Technical Communication, Problem Solving, Multi-tasking, Project Management, Project Life Cycle Management, PMP and military are highly desired.

Military Installation Access and Security Clearance:  This position resides on a military installation.  Must be able to qualify for and obtain a base access pass (successful pass of background check) and currently hold or able to obtain a security clearance.

Education and Experience: This position requires a bachelor’s degree from an accredited institution as well as a minimum of DoD 8570.01-M IAT Level I certification and 5 or more years in-depth work experience in the technical concepts, practices, and procedures relating to Microsoft System Center Configuration Manager (SCCM) in an IT healthcare environment.


  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals
  • Must be a US citizen



  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.


Security Clearance

Position Requires an active DoD Secret security clearance