This site uses cookies. To find out more, see our Cookies Policy

Quality Assurance Manager in Rock Island, IL at NOK-KaiHonua

Date Posted: 7/2/2018

Job Snapshot

Job Description

Location:  Rock Island Arsenal, Rock Island, IL

Job Summary:

The candidate will work within a cohesive engineering team to design and implement computer systems, software and networks.  The candidate is expected to perform under general direction and ensures that all information systems products and services meet organization standards and end-user requirements. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements.

Essential Duties and Responsibilities (Not listed in order of importance; other duties may be assigned):

  • Create and maintain programmatic and technical documentation to insure efficient planning and execution.
  • Manage and document system configurations.
  • Establish Quality Assurance (QA) and Configuration Management (CM) processes and procedures, well-documented in a Quality Control Plan (QCP).
  • Identify policy needs, review, revise, and establish new policies while advising staff and management.
  • Create standard operating procedures for Quality Assurance.
  • Write test scripts and perform QA testing.
  • Summarize and report test results.
  • Oversee corrective actions and non-recurrence of defective services.

Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor’s Degree in Computer Science, Information Technology, or related discipline
  • 7+ years of experience performing quality assurance functions
  • Must possess and maintain an IT III level certification IAW AR 25-2
  • Secret Clearance


  • Thorough knowledge of IT infrastructure, networking and security functions, including software and hardware installation and IT service management and delivery.
  • In-depth knowledge of IT systems security principles, practices and technologies.
  • Knowledge of the following technical fields is desirable: programming, database administration, virtualization, and LINUX.
  • Knowledge of the principles, practices and processes of ITIL for service management.
  • Experience working in CMMI Level 3 (or higher) environments is a plus.
  • Experience leading test activities in scrum or agile methodologies; using TFS; Object Oriented Development including major computer programming languages, HTML, Java Script, VB.Net and C#; Testing applications implemented using services oriented architecture and knowledge of technologies such as JAVA, REST, HTTP, SOAP; Logical and relational databases; Environment configurations, defect tracking, build or release management and debugging tools.


  • Ability to organize, prioritize and meet deadlines.
  • Capable of conveying complex information in a simplistic manner.
  • Strong critical thinking and problem solving skills.
  • Strong self-starter requiring minimal supervision.
  • Able to take proactive measures to prevent problems rather than reactive by nature.
  • Strong verbal and written communication to effectively express concepts, plans, and proposals.

Security Clearance:

Position requires a Secret Clearance




  1. Quality Assurance Jobs
  2. QA Tester Jobs